Payment & Shipping
We only accept the payment options available at checkout.
Under no circumstance will we accept cheques or any other payment methods.
Items are not guaranteed to be available until the customer receives a confirmation email from our store.
We try to keep our site up to date as much as possible.
However, if an item that you ordered is not available for purchase, we will notify you via e-mail.
Once your credit card is authorized, you will receive a confirmation e-mail from us.
Online orders are processed Monday through Friday, excluding holidays. Orders received after 3 pm EST will be processed the next business day.
Orders received on Holidays will be processed on the following business day.
Once the order is confirmed, you will not be able to cancel or make changes to the order.
Your items might be shipped from different places according to the shipping location you chose for each item. Therefore the Returns and Exchanges must be sent back to the store where the item is originated from within 7 days from the date of delivery unless specified otherwise.
The store location that will send you the items may be changed based on your shipping address and the available inventory in each store. Orders are generally shipped on the next business day (Mon-Fri) after they are processed. Orders placed on Friday will be shipped on the following Monday. You will receive a shipping confirmation via e-mail which will provide a tracking number.
A direct signature is required on all orders. Please ensure that you are shipping to an address where someone will be available to sign for the package.
Unfortunately, we are unable to ship to PO Boxes and APO/FPO addresses.
Only 5-7 day Ground Shipping and 2-3 day Express are available on this website at checkout.
We may be able to process a no signature required shipping, a Saturday delivery or an Overnight Shipping. In such cases, please contact the store that the product listed in directly.
Please note that the listed shipping rates are our estimate including the handling and the packaging fee. Shipping cost depends on the value, the weight and the location where the order will be shipped from and to. In the event where extra shipping cost is required, we will contact you directly.
|Ground Shipping||Express Shipping|
|5-7 days||2-3 days|
For shipping inquiries :
45R New York (SoHo)
169 Mercer Street
New York, NY 10012
45R San Francisco
1905 Fillmore Street
San Francisco, CA 94115
2330 Kalakaua Ave. Unit 120
Honolulu, HI 96815